Augusta Precious Metals has an A+ BBB rating, a AAA Business Consumer Alliance rating and, as of October 2026, a single BBB complaint in three years. We found no enforcement actions against it. The one complaint is about premium pricing, which is the issue worth understanding before you buy from any gold IRA dealer.
Ratings Snapshot (October 6, 2026)
| Source | Rating | Complaints | Other details |
|---|---|---|---|
| Better Business Bureau (BBB) | A+ | 1 in the last 3 years | Accredited since February 17, 2015 |
| Business Consumer Alliance (BCA) | AAA | 0 | Member since November 18, 2013 |
Ratings change. Check the BBB profile and BCA report yourself before you decide. Review-site star averages, such as Trustpilot or Google, are worth reading too, but remember that companies in this industry sometimes encourage satisfied customers to post reviews, so read the detailed negative reviews as well as the average.
The One BBB Complaint
BBB lists one complaint for Augusta in the last three years, filed in January 2026. Summarizing BBB's public record:
- The customer's allegation: premiums on a retirement-account purchase were much higher than the customer understood at the time, citing a third-party analysis of the gold and silver premiums paid.
- Augusta's response: Augusta said that analysis was incorrect, said the customer's holdings had increased in value, and repeatedly invited the customer to a live appointment to review the account.
- Status: BBB listed the complaint as answered but unresolved. The customer had asked for written explanations rather than a call.
These are allegations and responses, not findings. We include them because they illustrate the most important question for any gold IRA buyer: what premium are you paying over melt value, and can you get that explained in writing? See Augusta fees for how to ask.
BBB counts complaints filed in the last 36 months; BCA shows its own total. Complaint counts are only one signal and should be read alongside complaint details.
Lawsuit and Regulatory Check
Searches for "Augusta Precious Metals lawsuit" return many pages, but most discuss gold IRA risks generally rather than a case against Augusta. In our October 2026 review of CFTC press releases, state attorney general announcements and news coverage, we didn't find enforcement actions or customer lawsuits naming Augusta as a defendant. Augusta itself states that it hasn't been sued by a customer or penalized by a regulator.
Our limits: we didn't run a nationwide court-records (PACER) or every-state docket search. "Nothing found" in our review isn't proof that nothing exists. If a lawsuit or action matters to your decision, search court records directly or ask Augusta in writing.
For contrast, see the real enforcement cases against other dealers in our gold IRA scams guide.
How to Check Any Gold IRA Company Yourself
- Read the BBB and BCA profiles, including the full text of complaints and responses.
- Search the company name with "CFTC," "attorney general," "consent order" and "lawsuit."
- Confirm the custodian is a bank or on the IRS list of approved non-bank trustees (Augusta's, Equity Trust, is a long-established self-directed IRA custodian).
- Read the newest negative reviews, not just the star average.
- Ask the company to put product prices, premiums and fees in writing.